Privacy Policy

Welcome to Focastore. We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. Please take a moment to read this policy before using our site.

1. Information We Collect

1.1 Information You Provide:

Name, phone number, email address
Shipping address, payment details (such as card information used during checkout)
Customer support communications or messages submitted via forms or email

1.2 Information Collected Automatically:

Access time, browsing activity, and click behavior
IP address, device type, browser type, operating system
Cookies and similar technologies that capture preferences and on-site activity

2. How We Use Your Information

We collect your information to provide and improve our services, including but not limited to:

Processing your orders and payments
Providing shipping updates and customer support
Enhancing website functionality and user experience
Sending order notifications and promotional messages (only if you opt in)
Detecting fraud and ensuring secure transactions
Complying with legal and regulatory requirements

3. Data Storage and Security

We use industry-standard encryption and access control measures to safeguard your data.
Your payment details are processed securely via third-party payment providers and are not stored directly by Focastore.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Sharing Your Information with Third Parties

We may share your information with trusted third-party partners under the following circumstances:

To facilitate services such as payment processing, shipping, data analytics, and customer support
When legally required or requested by authorities
When you have given your explicit consent

All third parties we work with are contractually obligated to follow similar privacy and security standards.

5. Your Rights

You have the following rights regarding your personal data:

Access and Inquiry: You may request confirmation about whether we process your personal information
Correction: You may request correction of inaccurate or incomplete data
Deletion: You may request deletion of your personal data where applicable
Marketing Opt-Out: You may unsubscribe from marketing communications at any time

To exercise any of the above rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

6. Use of Cookies

We use cookies and similar technologies to enhance your experience and understand your preferences. You may disable cookies via your browser settings, but please note that some features of our website may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party websites, which are not governed by this Privacy Policy. We recommend reviewing their privacy policies before sharing any personal information with them.

8. Changes to This Policy

We may update this Privacy Policy periodically, in response to legal requirements or business needs. Updates will be posted on this page with the effective date. Continued use of our website indicates your acceptance of any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at [email protected].